CTG Academy

ITIL® 4 Managing Professional (MP) Transition

Organizations are facing unprecedented challenges and increasing demand brought about by the emergence of new technologies. This new digital era is known as the ‘Fourth Industrial Revolution’, characterized by the digital transformation of our world and the unavoidable interaction between humans, digital technologies and physical assets. The Fourth Industrial Revolution is creating an increasingly fast-paced and complex environment, requiring organizations to be more agile, better equipped to adapt what they do, and ready to adopt new ways of working to succeed. To address this challenge, ITIL® 4 framework has developed several core modules.

As affiliate partner of Quint, CTG can propose the official ITIL® MP fast track including examination. This is a condensed training cycle, covering all modules.

It provides an understanding how the ITIL® 4 best practice can be adopted and adapted within an organisation, achieving a lasting value proposition in your digital transformation journey. The MP fast track focuses delegates on all dimensions provided of the different modules. It provides a complete professional insight into new Service Management thinking as well as preparing delegates for all related modules exams.

ITIL® is a [registered] trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

IT Infrastructure Library is a [registered] trade mark of AXELOS Limited used, under permission of AXELOS Limited. All rights reserved.


Currently no (other) upcoming dates are planned for this course


Course Objectives

The training comprises all existing ITIL Managing Professional modules. 30% of the content will be covered, allowing for this fast track overview:

  • ITIL® 4 Foundation quick review
  • ITIL® 4 Strategist : Direct, Plan and Improve (DPI) overview
  • ITIL® 4 Specialist : Create, Deliver and Support (CDS) overview
  • ITIL® 4 Specialist : Drive Stakeholder Value (DSV) overview
  • ITIL® 4 Specialist : High-Velocity IT (HVIT) overview

Details of the individual module objectives can be found in the CTG Academy catalogue.

Typical Audience

The Managing Professional fast track provides overall practical and technical knowledge about how to run successful IT and digitally enabled services, teams and organisations using ITIL® 4 as guidance.

Course Prerequisites

In order to start the ITIL 4 MP stream, professionals must be a certified ITIL v3 expert or have a minimum of 17 ITIL V3 credits.

Course Delivery

Throughout the course, an accredited ITIL trainer and Service Management expert provides lectures. Different mock exams ensure an optimal preparation for the real certification exam. This format requires self-study to complete the understanding if the material.

The course can be given in English or Dutch. Course material is in English. The course and the exam are provided in cooperation with our ATO partner Quint and PeopleCert.

Course Venue

The course duration takes 5 days and is delivered in our state of the art CTG training academy. If needed, the client premise is an alternative, if PeopleCert requirements for training facilities are met.

The attendee will receive a voucher and plans it individually with PeopleCert.

To facilitate education during the pandemic, the course can be organised remotely. In close cooperation with the customer, and agenda will be planned. This are typically 7 half days. The participant will receive a voucher to plan his certification exams with PeopleCert.

Course Administration


Pricing depends on the number of enrolled participants (minimum 2 participants required for the course to be organised).

  • 2 participants: € 2900/person
  • 3 participants: € 2600/person
  • 4 participants: € 2300/person
  • 5 participants (or more): € 2000/person

This price is for 5 days. Exam fee, student workbook as well as the digital book are included by default.

The exam is an online certification under supervision of a remote PeopleCert proctor.

All prices are VAT excluded.

Lunch and beverages are included when opted for the onsite training at the CTG Academy.


By Participant: If a subscribed course participant postpones the attendence for the public courseto a later date, no cancellation costs apply. Note that the purchased voucher to take the remote exam remain valid for 1 year. A participant or a group that fails to attend, or that cancels a course without at least 15 working days written notice prior to the course start, is liable for the full subscription cost.

Replacement of a subscribed attendee by another participant after the ordering of the training material (typically 5 workdays), will be treated as a new subscription.

By CTG: CTG reserves the right to cancel a course at any time.

Course Logistics

All classroom courses begin promptly at 9am and are scheduled until 5pm.

All courses are organised at the CTG premises in Diegem (Belgium) or can be given at the client site and are available for groups as well. Please contact us if you wish further information.

The standard language of each course is English.

* Prices subject to VAT

* Prices subject to VAT

Course Outlines

ITIL® 4 Foundation review

ITIL® 4 Specialist : Create, Deliver and Support (CDS)

ITIL® 4 Specialist : Drive Stakeholder Value (DSV)

ITIL® 4 Specialist : High-Velocity IT (HVIT)

ITIL® 4 Strategist : Direct, Plan and Improve (DPI)

Meet our trainers

CTG's trainers are experts in their domain and bring the course content based on their experience. Meet some of our trainers below.

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CTG Belgium NV

Culliganlaan 1D
phone: +32 2 720 51 70
fax: +32 2 725 09 20


Buffalo,New York
300 Corporate Parkway
Suite 214N
Amherst, NY 14226
phone: +1 716 882 8000
fax: +1 716 887 7464

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