Gamification: MarsLander

Agile and ITSM, something which is on the agenda of many organisations for some time now. It is hot, but how do you take it up. Why not experience it in a fun and controlled way, doing the MarsLander game from GamingWorks. They have already a proven track record in the ITSM gamification world with Apollo13, helping organisations around the world how to better deal with service management challenges. This game takes it one step further. The focus is no longer the Moon, but Mars. The stakes are higher, the challenges bigger and the need to deliver faster more demanding.

It requires agility and lean thinking to keep up the pace. All teams need to be involved and understand their role in the complex ecosystem. How can guarantee be build in to assure all components work together flawlessly. The software, hardware and service development need to be in sync. Missing out will affect the delivery flow and endangering the mission.

You need to gear up, work fast, but still deliver high quality components. Space can become a one-way journey quick. Don’t want to hear ‘Houston we have a problem’ during this adventure! You need to reinvent yourself. It means you need to learn quick during assembly by experimenting, failing fast and doing rework as needed. All within the expected deadlines. You will experience to develop capabilities in small steps, continually validated by the customer. This creates an environment of continuous learning and value alignment.

Due to the complexity, it requires also strong partnerships with suppliers as dependencies are extremely tight. At the same time they need to be flexible, allowing this agile new way of working. That necessitates the multifunctional teams to share, be transparent and co-create. The dictated pace against which the work has to progress, must not get obstructed. On top of that, to guarantee operational readiness, all delivered material requires a ‘first-time-right’ quality stamp. Room for error is near to zero.

Intrigued? Like to take up a challenge? Well, we have the package for you that is just right. By enlisting as a MarsLander team member, your mission will be “Launch a rocket with MarsLander, bring it to Mars and collect valuable data for Universities and Research Centers”.
This simulation game is played in 4 rounds. You will be able to prepare the mission, launch in a very small window of opportunity, travel to Mars and explore the landscape of the planet.

Each round will bring challenges you can only cope as a team with a common goal. You will experience first-hand the challenge of what being agile and lean means in a service management context.