CTG Academy

Test Management: Foundation

If you don't know where you are, a map won't help. If you don't know where you are going to, a map won't help either. Successful test management requires the same approach as successful project management - develop a sound strategy, keep in close touch with the situation, identify and aggressively manage the critical issues and modify the strategy as needed, based on situational feedback.

The trick to test management is to know the components of an effective test strategy, including feedback mechanism, and to recognise the critical issues as they surface.

Managing a test project is finding a good balance between the test budget, the test coverage and the overall quality.


Currently no (other) upcoming dates are planned for this course


Course Objectives

This course provides professionals involved in test coordination and management with the basic insights, tips and tricks towards the many roles they have to take on when managing their testing projects effectively. This course provides the essential framework for successful test management. It focuses on a number of technical skills like the development and management of a successful testing plan, the development of an effective test strategy, proper reporting techniques but also focuses on soft skills like communication, leadership and motivation.

Typical Audience

This course is intended for experienced test engineers, junior test managers, project managers and quality managers.

Course Prerequisites

Experience with managerial aspects within IT projects is required. Also basic knowledge of STBox™, CTG’s test methodology, or any other test methodology should be present.

Course Delivery

Approximately 70% of the class is devoted to lab exercises.

Throughout the course, an experienced trainer and software testing expert provides lectures and gives exercises based on real world projects. Courses can be given in English, Dutch or French. Course material is in English.

Course Venue

The course duration is 3 days.

This course can be given at the client’s site or at CTG.

Course Administration


€ 1500/person for 3 days. All prices are VAT excluded; course material, lunch and beverages are included.


By Participant: If a subscribed course participant is replaced by another participant or if the public course is postponed to a later date, no cancellation costs apply. A participant or a group that fails to attend, or that cancels a course without at least 15 working days written notice prior to the course start, is liable for the full subscription cost.
By CTG: CTG reserves the right to cancel a course at any time.

Course Logistics

All classroom courses begin promptly at 9 am and are scheduled until 5 pm.
All courses are organised at the CTG premises in Diegem (Belgium) or can be given at the client site and are available for groups as well. Please contact us if you wish further information.
The standard language of each course is English.

* Prices subject to VAT

Course Outlines


Structured Testing Recap

Test Manager as a communicator

  • dimensions of test communication
  • challenges of good test communication
  • communication model

Test Manager as a risk manager

  • risk
  • risk management

Test Manager as a team builder

  • tester traits & skills
  • team roles

Test Manager as a risk manager (ctd.)

  • risk management process

Test Manager as a strategist

  • risk and requirement based testing
  • creating test strategy

Test Manager as a team builder (ctd.)

  • leadership styles

Test Manager as a planner

  • Test budget
  • Test effort estimation

Test Manager as a reporter

  • metrics
  • test reporting

Test Manager as a tool specialist

  • test tool selection
  • test tool introduction

Test Manager as an incident manager

  • defect management
  • events, issues and changes

Test Manager as a planner (ctd.)

  • test plan
  • Test Manager as a motivator
  • work motivators
  • test career path


Meet our trainers

CTG's trainers are experts in their domain and bring the course content based on their experience. Meet some of our trainers below.

Trainings Done
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CTG Belgium NV

Culliganlaan 1D
phone: +32 2 720 51 70
fax: +32 2 725 09 20


Buffalo,New York
300 Corporate Parkway
Suite 214N
Amherst, NY 14226
phone: +1 716 882 8000
fax: +1 716 887 7464

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