CTG Academy

Microsoft Teams

Microsoft Teams is the collaborative and chat-based workspace in Office 365. It brings together people, conversations and content along with the tools that teams need, so they can easily work together on anything. Because it's built on O365, users benefit from the integration with their familiar O365 apps and services (SharePoint, Excel, Planner, etc.). It delivers enterprise wide security and compliance, and is extensible and customizable to fit the needs of every team.

Interested in accelerating your employee productivity by Microsoft's fast growing workplace messaging and collaboration app - Teams, which passed 115 million daily active users in October 2020? Come aboard and let the CTG experts guide you through this volatile digital transformation journey.


Currently no (other) upcoming dates are planned for this course


Course Objectives

  • Understanding the true value of the Microsoft Teams
  • Sharing the art of knowing when to use what
  • Creating teams, channels
  • Using productivity tabs, files, conversations
  • Integrating useful apps into Teams
  • Using Teams as a single collaboration hub

Typical Audience

The course is suitable for all the business and IT professionals, key and end users who seek to understand the value of the Microsoft Teams and are ready to dive deep into the endless possibilities of this collaboration workspace.

Course Prerequisites

No prior knowledge is required. However, general understanding of Microsoft 365 ecosystem is encouraged to have but not obligatory.

Course Venue

The course duration is 1 day
The course is given with Digital Experience via Microsoft Teams

Course Outlines


  • Why you need to embrace Microsoft Teams?
  • The true value of the Microsoft Teams
  • Microsoft Teams as a part of O365 business suite
  • The art of knowing when to use what


  • Teams, channels
  • Chat, collaborate, meetings, calling
  • Microsoft Teams clients: desktop, web, mobile

Managing Microsoft Teams

  • Microsoft Teams Plans and Licencing
  • Access and permissions
  • Notifications & further customizations

Organizing Microsoft Teams

  • Set-up and customize your team
  • Productivity tabs, files, conversations
  • Data storage for Microsoft Teams

Change management and adoption

  • Importance of governance plan
  • Security and compliance
  • Best practices, tips & tricks

Meet our trainers

CTG's trainers are experts in their domain and bring the course content based on their experience. Meet some of our trainers below.

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CTG Belgium NV

Culliganlaan 1D
phone: +32 2 720 51 70
fax: +32 2 725 09 20


Buffalo,New York
300 Corporate Parkway
Suite 214N
Amherst, NY 14226
phone: +1 716 882 8000
fax: +1 716 887 7464

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