CTG Academy

Microfocus ALM (QC): Administration, Planning and Customization

Microfocus ALM is a test management tool that covers the principal test activities of a test process. Microfocus ALM offers software quality assurance, including requirements management, test management and business process testing for IT and application environments.

This course covers the tasks that are performed by site administrators, project managers, and Quality Assurance (QA) leads to set up Quality Center (QC) projects before users can work with requirements, test cases, and defects. This hands-on course focuses on planning, creating, and customizing Microfocus ALM projects. It is an important course for people involved in creating projects, modifying existing fields, creating user defined fields, creating users, setting user permissions and defining basic workflow.


Currently no (other) upcoming dates are planned for this course


Course Objectives

The goal of this course is to learn how to customise Microfocus ALM, so that its customization answers all the participant’s project needs.

Typical Audience

This course is intended for Microfocus ALM administrators, Quality Center project managers, Quality Assurance leads and other Quality Center users responsible for managing projects, users and workflow customisations.

Course Prerequisites

The participants should have at least a basic knowledge of Microfocus ALM.

Course Delivery

Approximately 45% of the class is devoted to lab exercises.

Throughout the course, an experienced trainer and software testing expert provides lectures and gives exercises based on real world projects. Courses can be given in English, Dutch or French. Course material is in English.

Course Venue

The course duration is 2 days.

This course can be given at the client’s site or at CTG.

Course Administration

Administration and Pricing


€ 1000/person for 2 days. All prices are VAT excluded; course material, lunch and beverages are included


By Participant: If a subscribed course participant is replaced by another participant or if the public course is postponed to a later date, no cancellation costs apply. A participant or a group that fails to attend, or that cancels a course without at least 15 working days written notice prior to the course start, is liable for the full subscription cost.
By CTG: CTG reserves the right to cancel a course at any time.

Course Logistics

All classroom courses begin promptly at 9 am and are scheduled until 5 pm.
All courses are organised at the CTG premises in Diegem (Belgium) or can be given at the client site and are available for groups as well. Please contact us if you wish further information.
The standard language of each course is English.

* Prices subject to VAT

Course Outlines

Planning the Quality Center Implementation

  • Planning: Considerations and Key Roles

Introduction to Site Administrator

  • Site Administrator Components

Customising Projects at a Global Level

  • Create Domains and Projects

Maintaining Quality Center Projects

  • Copy, Rename, Remove, Back Up, Restore, and Upgrade Projects

Customising Users at a Global Level

  • Create and Managing Users

Customising Other Quality Center Modules at a Global Level

  • Configure Mail Parameters and Connection Parameters

Customising Project-Specific Entities

  • An Overview of Project Customization
  • Manage User-Defined and System Fields

Customising Lookup Lists

  • Create, manage and associate Project-Specific Lists

Managing Project-Specific Users and User Groups

  • Add Users to a Project
  • Customise Module Access for User Groups

Customising Mailing Options and Alert Rules

  • Define Mail Fields and conditions
  • Configure alert rules

Customising Alert Rules

  • Configure Traceability Notification Rules

Customising Workflow

  • Customise Lists
  • Customise Fields by User Groups

Implementing Workflow Using the Script Editor

  • Use the Script Editor
  • Add a Command Button by Using the Script Editor

Meet our trainers

CTG's trainers are experts in their domain and bring the course content based on their experience. Meet some of our trainers below.

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CTG Belgium NV

Culliganlaan 1D
phone: +32 2 720 51 70
fax: +32 2 725 09 20


Buffalo,New York
300 Corporate Parkway
Suite 214N
Amherst, NY 14226
phone: +1 716 882 8000
fax: +1 716 887 7464

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