CTG Academy

Introduction to JIRA

Jira software is built for every member of your software team to plan, track and release software.

Whether your organisation uses kanban, scrum or another methodology to develop software, managing your issues can be easily done with JIRA.

Our intention is to learn you how to use JIRA and provide you with a hands-on experience. The JIRA introduction training is a workshop to familiarize you with all main JIRA features and we will guide you through all the JIRA topics in order to set up JIRA and to track issues. During the training you will learn to create projects and issues, moving cards in the board and so on.

Investing in this 1-day training gets you up and running to use JIRA on an everyday basis.

Nevertheless, this training is focused on learning the tool, our experienced trainers will make time to discuss your personal experiences and the questions that came up during the workshops. The trainer will help you reframe and better formulate your questions, so you are able to pinpoint them towards your management, the advanced JIRA trainer, our CTG Agile experts and so on.

Devops geeks and confluence integrators are invited to register for an extra day of our JIRA advanced training. This advanced training is currently under development and is coming out soon. This training will not go into the details of all the testing methodologies that JIRA is capable of handling. Our main focus is the general use of JIRA.

Do not hesitate to contact CTG if you are interested in the advanced training or you want to follow our JIRA training in-house.


Currently no (other) upcoming dates are planned for this course


Course Objectives

At the end of the course, you will be able to:

  • Track and handle your issues, set up boards and report on them with JIRA.
  • Lead Agile projects
  • Build backlogs
  • Work as a team member in an Agile project

Typical Audience

This course is intended for every member of your software team starting to use JIRA. Testers, Scrum Masters, Product Owners

Course Prerequisites

Preferably participants should have a working knowledge of the general (Agile) testing concepts.

Course Delivery

Throughout the course, an experienced trainer provides lectures and guides you through the workshops, so you are able to start using JIRA as of the following day. Courses can be given in English or Dutch. Course material is in English.

Course Venue

The course duration is 1 day.

This course can be given at the client’s site or at CTG.

Course Administration


€ 500/person for 1 day. All prices are VAT excluded; course material, lunch and beverages are included.


By Participant: If a subscribed course participant is replaced by another participant or if the public course is postponed to a later date, no cancellation costs apply. A participant or a group that fails to attend, or that cancels a course without at least 15 working days written notice prior to the course start, is liable for the full subscription cost.
By CTG: CTG reserves the right to cancel a course at any time.

Course Logistics

All classroom courses begin promptly at 9 am and are scheduled until 5 pm.
All courses are organised at the CTG premises in Diegem (Belgium) or can be given at the client site and are available for groups as well. Please contact us if you wish further information.
The standard language of each course is English.

* Prices subject to VAT

Course Outlines

  • Working as a team member in an Agile project
    • Search issues
    • Create and manage your defects
    • Engage with your issue
    • Monitoring using dashboard
  • Leading an Agile project
    • Create a Scrum board
    • Managing project roles
    • Building a backlog
    • Monitoring work in a Kanban board
  • Planning a version to release
    • Version management
    • Managing epics
    • Manage sprints
  • Test management add-on Zephyr for JIRA
    • Writing Tests
    • Planning Test Cycles
    • Executing Tests
    • Tracking Test Progress
  • Reporting
    • Agile Reports
    • Issue Analysis

Meet our trainers

CTG's trainers are experts in their domain and bring the course content based on their experience. Meet some of our trainers below.

Trainings Done
Happy People
Hours of Training
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CTG Belgium NV

Culliganlaan 1D
phone: +32 2 720 51 70
fax: +32 2 725 09 20


Buffalo,New York
300 Corporate Parkway
Suite 214N
Amherst, NY 14226
phone: +1 716 882 8000
fax: +1 716 887 7464

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