CTG Academy

Gamification: The Phoenix Project

The Phoenix Project™ business game is a game for 8 to 12 participants, which allows you to experience the dynamics of the book and the DevOps principles first-hand. We will use the challenges that had a devastating impact on Parts Unlimited and recreate their Phoenix Project to create the alignment needed, assuring all of IT focus on the needed business value delivery.

The Phoenix Project’s main focus is on Business – IT alignment. The game has been designed to translate DevOps theory into practice, and allows teams to experiment, explore and capture shared insights in a safe environment.

The principal roles will be taken by the participants, be it Retail Operations, HR Manager, CFO, VP of operations, VP of development, … Based on your role, you will participate in Parts Unlimited and search for enablement through improvements, issue addressing, application development, managing operations…


Currently no (other) upcoming dates are planned for this course


Course Objectives

Depending on the intake session results, emphasis will be on your own specific needs and learning objectives. In general, these are the main objectives:

  • How to apply DevOps principles in a real life situation
  • Managing to deliver your IT projects according to plan and per your SLA requirements
  • How to experience the serious value DevOps can bring to your business
  • How to increase the efficiency and effectiveness of your Departments
  • How to create better flow in your teams
  • How to develop people’s skills to act in a DevOps environment
  • How increased collaboration and teamwork will deliver tremendous value
  • How to show business their responsibilities in supporting IT to make Projects more successful?

Typical Audience

This simulation is targeted at all roles and employees in Business, IT Development and IT Operations who want to apply Lean, Agile and ITSM principles to improve the performance of their IT Services or to create more value out of their IT Solutions. This simulation is for organizations who want to develop their culture to achieve better collaboration and as a result, faster and error-free deployment of new IT Solutions.

Course Prerequisites

There are no prerequisites.

Course Delivery

Throughout the 1 day course, an accredited trainer and senior DevOps consultant lectures, shares experiences and gives exercises based on real world cases.

Courses can be given in English or in Dutch. Course material is in English.

Course Venue

The course duration is 1 days.
This course can be given at the client’s site or at CTG.

Course Administration


By Participant: If a subscribed course participant is replaced by another participant or if the public course is postponed to a later date, no cancellation costs apply. A participant or a group that fails to attend, or that cancels a course without at least 15 working days written notice prior to the course start, is liable for the full subscription cost.
By CTG: CTG reserves the right to cancel a course at any time.

Course Logistics

All classroom courses begin promptly at 9:00 am and are scheduled until 5 pm.
All courses are organised at the CTG premises in Diegem (Belgium). All courses can be given at the client site and are available for groups as we ll. Please contact us if you wish further information. The standard language of each course is English.

* Prices subject to VAT

Meet our trainers

CTG's trainers are experts in their domain and bring the course content based on their experience. Meet some of our trainers below.

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CTG Belgium NV

Culliganlaan 1D
phone: +32 2 720 51 70
fax: +32 2 725 09 20


Buffalo,New York
300 Corporate Parkway
Suite 214N
Amherst, NY 14226
phone: +1 716 882 8000
fax: +1 716 887 7464

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